Frequently asked questions
Do your products fit true to size?
Most of our garments are designed with a relaxed or oversized fit. Please refer to the size guide on each product page before ordering.
If you’re between sizes, we recommend sizing down for a more standard fit or choosing your usual size for the intended oversized look.
What materials do you use?
We use premium-quality fabrics selected for comfort, durability, and everyday wear. Material details are listed on each product page.
Do you offer pre-orders?
Yes.
Many of our collections are released as limited pre-orders. This allows us to produce only what is needed, reduce waste, and maintain the highest level of quality.
Each pre-order product includes an estimated production and shipping timeline on its product page before purchase.
Why should U.S. customers order during pre-orders?
If you’re ordering from the United States, we highly recommend purchasing during our pre-order releases.
During pre-orders, products are shipped through our production and fulfillment network, which helps streamline shipping and may reduce additional import-related costs.
Orders placed after inventory has arrived at our warehouse in Denmark are shipped internationally from Denmark. Depending on current U.S. customs and tariff regulations, these shipments may be subject to import duties, taxes, or carrier processing fees that are outside of our control.
For the best value and the smoothest delivery experience, we recommend ordering during each pre-order release.
How long do pre-orders take?
Production typically takes 3–5 weeks, followed by shipping.
Once your order has been dispatched, you’ll receive a shipping confirmation and tracking number by email.
If your order contains both pre-order and in-stock items, your order may be shipped together once all items are ready unless otherwise stated.
Will sold-out products be restocked?
Some collections may return in limited quantities, while others are one-time releases and may not be restocked.
Follow us on Instagram or subscribe to our newsletter to stay updated on future drops and restocks.
Where do you ship?
We currently ship worldwide.
Shipping costs are calculated automatically at checkout based on your location.
How long does shipping take?
Denmark: 1–3 business days
Europe: 3–7 business days
United States & Canada: 5–10 business days
Rest of the World: 7–14 business days
Shipping estimates begin once your order has been fulfilled.
Can I track my order?
Yes. Every order includes tracking. You’ll receive a confirmation email with your tracking information as soon as your package ships.
Can I return or exchange my order?
Returns and exchanges are accepted within 14 days of delivery
Items must be:
Unworn
Unwashed
In their original condition
Returned with all original tags attached.
Return shipping costs are the responsibility of the customer unless the item is faulty or we made an error with your order.
What if I receive the wrong item or a damaged product?
Please contact us within 7 days of delivery with your order number and photos of the issue.
We’ll resolve the problem as quickly as possible.
How should I care for my garments?
To keep your garments looking their best:
Wash inside out at 30°C
Wash with similar colours
Do not bleach
Hang dry whenever possible
Do not tumble dry
Do not iron directly over prints or embroidery
How can I contact Cevin Studios?
For any questions about your order, products, or sizing, email us at:
support@cevinstudios.dk
We aim to respond within 1–2 business days.
How can I stay updated on new collections?
Join our email list and follow Cevin Studios on Instagram for:
Early access to new drops
Pre-order announcements
Restock notifications
Exclusive updates before public release